DJW Audio Product Warranty Page

DJW Audio Product Warranty

DJW Audio products carry a one year limited warranty. All returned service products, whether under warranty or not, must be shipping pre-paid with R.A. (Return Authorization) number and a copy of original purchaser invoice enclosed, no exceptions. R.A. number must be displayed on the package.

One Year Limited Warranty:

1. DJW Audio warrants, to the original purchaser, DJW Audio products to be free of manufacturing defects in materials and workmanship for a period of one year from date of purchase. Warranty in valid only within the territories owned by the United States, Inc. Purchaser is responsible to provide proof of purchase within the U.S., Inc. at the time service is provided.

2. To receive warranty service, return the product to DJW Audio factory, shipping pre-paid. If repairs or service, including replacement if required, DJW Audio will return products shipping pre-paid only within the U.S., Inc. The product must be returned in the original packaging, do not include any accessories. If accessories are returned with the product, DJW Audio shall have no liability whatsoever for loss of or damage to accessories nor return thereof.

3. The warranty herein is not a service contract including maintenance, cleaning, routine safety inspections nor any other responsibility of the purchaser. Within the warranty specified above, DJW Audio will replace defective parts and include repair labor for defects in materials and workmanship. The warranty herein is limited to the repair or replacement of the product, replacement of parts and labor are at the sole discretion of DJW Audio.

4. Warranty is void if, after inspection by DJW Audio, the serial number, if applied to the product, has been altered or removed. If the product has been altered or modified in any manner which affects the safety, reliability or function of the product. If the product has been serviced by anyone other than DJW Audio factory service personnel. Or, if the product is damaged from improper maintenance, misuse, abuse or failure to follow user instructions. The purchaser has sole responsibility for the proper use of the product and is presumed to have a working knowledge of and/or seek competent assistance in the use of electronic equipment sold by or thru DJW Audio. Returns of product under false claims will void warranty and may be subject to legal action.

5. DJW Audio cannot control the use of and accepts no responsibility in the event of any property damage or injury that occurs to the users of products or installers of products. Product descriptions provided are, to the best of our knowledge, correct at the time of sale, publication or web page creation. Due to continual product development the actual product shipped may differ in specifications. DJW Audio reserves the right to repair or replace products under warranty with same or better than original.

6. No warranty, express or implied, is given to any accessories included with products described above. Except to the extent prohibited by applicable law, all warranties by DJW Audio for above products including merchantability or fitness are limited to the warranty herein. Warranty herein is limited to the time period herein. Returned products are subject to 20% restocking charge, no exception. Refunds, when applicable, are processed within 30 days. Purchaser or dealer remedies are limited to the conditions herein.